Been using this for years, love it. Today I got an mail notification of a pending review, went to approve and none were listed. I added a review from the site and in the backend. Neither appeared. Any ideas?
After a review on another item came through ok, I dug a little deeper. I tried to copy/paste the review from the email I received and would get the notification, but the review would not be in the pending, or even listed at all in the backend. In the review, the user had put an emoticon. When I added the review without that, it worked just fine!
This little bugger was the culprit!
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